SOP — Monthly Report Generator — Conduit Trades
Internal Operations
SOP Document

Standard Operating Procedure

Monthly Performance
Report Generator

Who:Ken Kanarowski or assigned team member
When:1st–5th of every month
Time:~15 minutes per client

Tools Required

GHL + Report Generator

Sends From

[email protected]

Total Steps

7 Steps

01 Pull The Numbers From GHL
  • Log into GHL and switch to the contractor's sub-account
  • Go to Reporting in the left sidebar
  • Set the date range to the previous full month
  • Record Leads Captured — total new contacts created
  • Record Missed Calls Recovered — missed calls that received a text-back
  • Record Estimates Booked — confirmed appointments booked
  • Record Review Requests Sent — automated review requests delivered
  • Log into the contractor's Google Business Profile and record new reviews received
  • Note any Open Items — issues, action items, or things needing attention
02 Open The Report Generator
  • Navigate to conduittrades.com/internal/monthly-report-generator
  • Enter the access password when prompted — password is stored in the Conduit Trades password manager
  • The report form will load after authentication
03 Fill In The Form

Section 01 — Client & Report Info

  • Client Name — contractor's business name exactly as it appears in GHL
  • Report Month — example: May 2026
  • Report Date — today's date
  • Prepared By — your name (pre-filled as Ken Kanarowski)

Section 02 — Performance Metrics

  • Enter all six numbers pulled from GHL and Google in Step 1
  • If a metric is zero enter 0 — do not leave blank
  • If a metric is unavailable enter N/A and explain in the narrative

Section 03 — Report Narrative

  • Executive Summary — 2 to 3 sentences summarizing the month overall
  • What Worked — specific wins and what performed well
  • Issues Found — any gaps, problems, or underperforming areas
  • Next Steps — 2 to 3 action items for the coming month
04 Generate & Preview The Report
  • Click the Generate Report button at the bottom of the form
  • Wait for the live preview to load below the form
  • Review the preview — confirm all numbers, client name, and month are correct
  • If anything is wrong scroll back up, fix the field, and click Generate Report again
  • Do not send until the preview looks exactly right
05 Copy The Report
  • In the Send This Report panel below the preview
  • Click Copy Subject Line first — paste it somewhere temporarily so you don't lose it
  • Click Copy HTML — this copies the full report code to your clipboard
06 Send From GHL
  • Open GHL and go to Conversations
  • Search for the contractor by name and open their contact
  • Click the Email tab in the compose area at the bottom
  • Paste the subject line into the Subject field
  • Click the <> HTML toggle in the message toolbar to switch to HTML mode
  • Paste the copied HTML into the body
  • Confirm the From address shows [email protected]
  • Click Send
07 Log Completion
  • After sending, record in your client tracking sheet:
  • Client name
  • Report month
  • Date sent
  • Any open items noted for follow-up

Important Notes

  • Always send from [email protected] — never from a personal Gmail address
  • Always preview before sending — confirm client name and all numbers are correct
  • If a metric is unavailable enter N/A and explain in the narrative section
  • The generator password is stored in the Conduit Trades password manager — do not share it
  • Do not share the generator URL publicly — it is for internal use only
  • Reports should go out between the 1st and 5th of every month for the previous month
Open Report Generator →
© 2026 Conduit Trades LLC — Internal Use Only Monthly Report SOP — v1.0