Privacy Policy
Last updated: June 11, 2026
Conduit Trades LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit conduittrades.com or communicate with us via any channel, including SMS.
Information We Collect
We collect the following categories of information:
- Contact Information: Name, email address, and phone number when you book a call, submit a form, or opt in to receive SMS communications.
- Business Information: Details about your contracting business shared during discovery calls or consultations.
- Communications: Messages you send us via email, SMS, or our website chat widget.
- Technical Data: IP address, browser type, pages visited, referring URLs, and cookies collected automatically when you visit our website.
- SMS Opt-In Data: Your phone number and consent status when you opt in to receive SMS messages from us.
How We Use Your Information
We use the information we collect to:
- Schedule and confirm appointments and discovery calls
- Send appointment reminders, booking confirmations, and follow-up communications via SMS and email
- Provide our contractor business automation services
- Respond to your inquiries and support requests
- Send you relevant information about our services (you may opt out at any time)
- Improve our website and services
- Comply with applicable laws and regulations
SMS / Text Message Communications
Conduit Trades LLC operates an SMS messaging program to send transactional messages including appointment confirmations, appointment reminders, booking confirmations, and service follow-up communications.
By providing your phone number and checking the consent box on our booking form, you expressly consent to receive SMS text messages from Conduit Trades LLC at the phone number provided. Consent is not a condition of purchase.
- Message Types: Appointment confirmations, reminders, booking confirmations, and follow-up communications related to your inquiry or service.
- Message Frequency: Message frequency varies based on your interactions with us.
- Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- To Opt Out: Reply STOP to any SMS message at any time to unsubscribe. You will receive one confirmation message and no further messages will be sent.
- For Help: Reply HELP to any SMS message or contact us at [email protected] or +1 773-389-1642.
No Sharing of SMS Opt-In Data: We do not sell, share, rent, or disclose your SMS opt-in information or phone number to any third parties or affiliates for marketing or promotional purposes. SMS consent and opt-in data will not be shared with any third party under any circumstances. Information may be shared with subcontractors solely to support service delivery (such as CRM or scheduling software), and those parties are bound by confidentiality obligations.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. We use:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site).
- Functional Cookies: Remember your preferences and settings.
You can instruct your browser to refuse all cookies or notify you when a cookie is being sent. Disabling cookies may affect certain features of our website.
Data Security
We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure HTTPS encryption on all website pages
- Access controls limiting who can view your personal data
- Use of reputable third-party platforms (GoHighLevel CRM) with their own security certifications
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted vendors who assist us in operating our business (CRM, scheduling, email platforms), subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out of SMS: Reply STOP to any SMS message or contact us directly to be removed from all SMS communications immediately.
- Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.
To exercise any of these rights, contact us at [email protected].
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. SMS opt-in records are retained to document consent. You may request deletion of your information at any time by contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: